Booking Request

Please fill in 1 line per room required. So, if you require 2 of the same room/ villa type, you will need to fill in 2 rows of information. 

Capacity

Room Type	Adult Capacity - Existing Bedding	Adult Capacity -  With Extra Bed	Infant/ Child Permitted
Willow Superior	3	4	1
Willow Deluxe	2	3	1
Willow Suite	3	4	1
Taxus Double	2	3	1
Taxus Triple	3	4	1
Pine/ Cinnamon	5	7	2
Treehouse	7	10	3

Notes:

1. Child Policy:

• Child must be aged 2 - 10 years old. 10 years old and above is considered adult and will require extra bed. 
• Infant is aged 2 and below. 
• Maximum 1 infant/ child (below 10 years old) can share room with parents with existing bedding.
• Meal charges apply for child aged 2 - 10 years old sharing room with adults. 

2. Extra Bed Policy: Only 1 extra bed can be added per room. 

If you would like to find out more about our accommodation options, please visit https://www.simalemsanctuary.com/stay.

 

• Please note that all our rooms are assigned on Run-Of-House basis, meaning you will be assigned the best available room upon check-in.
• 2-way group transfer between Kuala Namu International Airport (KNO) and Taman Simalem resort is included in the package price. Details of group transfer will be provided upon confirmation of registration space. Private transfers can be arranged at an additional cost. 
• Our resort's unique layout and natural surroundings mean that all rooms and villas are accessible by staircase. We hope you'll enjoy the scenic views and tranquil atmosphere that come with it. Unfortunately due to the design of the accommodation and facilities, we are not able to cater for people with disabilities. 
• Please also be informed that all activities, workshops, and sessions during the retreat will be conducted solely in English. Participants should have a basic understanding of the language to fully engage in the experience.

Reminder: When booking a twin/ triple sharing rate, please make sure to provide all two/ three names. If not, you might be sharing with a new friend! Just a heads up that we can't guarantee roommate preferences or changes to room assignments.

Important Notes for INDUSTRY PARTNERS

1. Registration is not confirmation: Registration of interest is not a confirmation of space. We will revert with confirmation based on availability.
2. Eligibility: The industry rate discount is exclusively offered to bona fide wellness business owners, retreat facilitators, resellers, and travel media correspondents who are interested in reviewing our facilities and retreat offerings.
3. Participation limit: We will limit participation from the same institution to a maximum of 2 persons. Priority will be given to those who have experience in organizing retreats/wellness activities.
4. Verification: We may require valid documentation or proof of your profession/business upon request to verify eligibility for the industry rate discount.
5. Payment terms: Once space is offered, full payment of the nett retreat package price will be required within 3 days. We reserve the right to offer the space to others if payment is not received by the deadline.
6. Payment policy: For industry discounted rates, payment made is non-refundable. Transfer to another eligible person is permitted subject to approval from management.
7. By registering your interest, you acknowledge that you have read, understood, and agreed to the terms above. 

Have questions or would like to chat with us directly? We'd love to hear from you. Please feel free to contact us via any of the following methods:

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