360° Review

360° Review

Gathering feedback from multiple sources (Self-Review; Manager; Colleagues; Subordinates), to provide a holistic view of an individual’s performance and behaviour.
REVIEW PERIOD:
INDIVIDUAL BEING REVIEWED:
STORE
REVIEWED EMPLOYEE - Name & Surname

First NameLast Name
REVIEWED EMPLOYEE - Position
OTHER - What position?
INDIVIDUAL DOING THE REVIEW:

Your review and ratings are completely anonymous and confidential. The only information required is your relationship to the individual being reviewed, and your position.
MY POSITION*
MY MANAGER – You report to them (Team Members &Lobby Host)
MYSELF – You’re reviewing yourself (ARM under review)
MY COLLEAGUE – You work alongside them (SS & BSS)
MY SUBORDINATE – They report to you (RGM)
My Relationship with the individual being reviewed: *
REVIEW:

Complete the following questions by rating the individual being reviewed on a scale:

RATING SCALE:

1 – Never

2 – Rarely

3 – Sometimes

4 – Often

5 - Always

Provide honest feedback and include comments to explain your rating (Comments).
360° Review - Behavioural Measurement

RESPECT - Relationship Building
Treats everyone with respect.*

1

2

3

4

5

1 is Never, 5 is Always
COMMENTS:*
On the above question and / or rating
Keeps own emotions in check, even under pressure.*

1

2

3

4

5

1 is Never, 5 is Always
COMMENTS:*
On the above question and / or rating
Keeps the team motivated to complete tasks urgently and with ownership.*

1

2

3

4

5

1 is Never, 5 is Always
COMMENTS:*
On the above question and / or rating
Appreciates and recognizes team members for their hard work and achievements.*

1

2

3

4

5

1 is Never, 5 is Always
COMMENTS:*
On the above question and / or rating
360° Review - Behavioural Measurement

RESPECT - Communication
Communication is clear and exhibits authority without being disrespectful or rude.*

1

2

3

4

5

1 is Never, 5 is Always
COMMENTS:*
On the above question and / or rating
Communicates well with customers, managers, and team members.*

1

2

3

4

5

1 is Never, 5 is Always
COMMENTS:*
On the above question and / or rating
Encourages honesty and open communication within the team.*

1

2

3

4

5

1 is Never, 5 is Always
COMMENTS:*
On the above question and / or rating
360° Review - Behavioural Measurement

INNOVATION - Conceptual Thinking
Shares know-how with others to help the business grow.*

1

2

3

4

5

1 is Never, 5 is Always
COMMENTS:*
On the above question and / or rating
Introduces better ways of working to make tasks easier and faster.*

1

2

3

4

5

1 is Never, 5 is Always
COMMENTS:*
On the above question and / or rating
Suggests useful and practical solutions to problems.*

1

2

3

4

5

1 is Never, 5 is Always
COMMENTS:*
On the above question and / or rating
360° Review - Behavioural Measurement

SERVICE - Customer-centric Focus (Internal & External Customers)
Proactively anticipates and meets customers' needs, often going beyond expectations.*

1

2

3

4

5

1 is Never, 5 is Always
COMMENTS:*
On the above question and / or rating
Quickly finds and fixes problems.*

1

2

3

4

5

1 is Never, 5 is Always
COMMENTS:*
On the above question and / or rating
Builds good relationships and acts responsibly.*

1

2

3

4

5

1 is Never, 5 is Always
COMMENTS:*
On the above question and / or rating
360° Review - Behavioural Measurement

SERVICE - Teamwork
Encourages teamwork and brings team members together.*

1

2

3

4

5

1 is Never, 5 is Always
COMMENTS:*
On the above question and / or rating
Considers all opinions before making decisions and is responsive to the needs of the team.*

1

2

3

4

5

1 is Never, 5 is Always
COMMENTS:*
On the above question and / or rating
Is a servant leader who always asks, "how can I help"?.*

1

2

3

4

5

1 is Never, 5 is Always
COMMENTS:*
On the above question and / or rating
360° Review - Behavioural Measurement

EXCELLENCE - Influencing
Inspires others to believe that they can achieve worthwhile goals.*

1

2

3

4

5

1 is Never, 5 is Always
COMMENTS:*
On the above question and / or rating
Adapts his/her behavior in response to different situations, often adjusting their approach as needed.*

1

2

3

4

5

1 is Never, 5 is Always
COMMENTS:*
On the above question and / or rating
Has a manner, style and presence that makes a positive impression.*

1

2

3

4

5

1 is Never, 5 is Always
COMMENTS:*
On the above question and / or rating
360° Review - Behavioural Measurement

EXCELLENCE - Work Ethic and Accountability
Is approachable and always strives to do and be better.*

1

2

3

4

5

1 is Never, 5 is Always
COMMENTS:*
On the above question and / or rating
Stays strong and professional, even in tough and stressful situations.*

1

2

3

4

5

1 is Never, 5 is Always
COMMENTS:*
On the above question and / or rating
Takes pride in doing things the right way.*

1

2

3

4

5

1 is Never, 5 is Always
COMMENTS:*
On the above question and / or rating
Takes accountability and shows commitment to agreed deadlines.*

1

2

3

4

5

1 is Never, 5 is Always
COMMENTS:*
On the above question and / or rating
OVERALL - How happy are you with the individual being reviewed? *

STAR RATING (Out of 5)
OPEN COMMENTS: Anything you would like to add / want to be taken into consideration during your review.*
Should be Empty:

INDIVIDUAL BEING REVIEWED:

INDIVIDUAL DOING THE REVIEW:

360° Review - Behavioural Measurement

360° Review - Behavioural Measurement

360° Review - Behavioural Measurement

360° Review - Behavioural Measurement

360° Review - Behavioural Measurement

360° Review - Behavioural Measurement

360° Review - Behavioural Measurement