APPLICATION FOR Pre-requisite Program

School Refund Policy

Any change or cancellation of program must be notified in writing to SGIC by the student. Under no circumstances are the application fees, homestay placement fees and registration fees refunded. If the student registered through an agent, then the refund must be collected from the agent, and SGIC is not responsible for additional charges incurred by the agent.

Rejected Visa

If the student is refused a student visa by the Canadian Consulate in his/her country, the student is entitled to a full tuition fee refund minus the registration fee of $150 CND and the refund processing fee of $300 CND. Students must provide the original visa rejection letter from their local consulate and the refund will be processed within 45 business days. After the approval of a student visa by the Canadian Authorities, no refund will be made if the applicant does not come to college or does not study due to personal reasons. If the documented proof is presented on the student's start date, students are eligible for 60% refund, less the registration of $150 and processing fees of $300. If documented proof is presented after the student's start date no refund will be made.

Cancellation of Programs

The student will be refunded all prepaid fees except for the registration fee of $150 and refund processing fee of $300, if the student cancels at least 4 weeks prior to the starting date of classes. Further, a refund of 60% of prepaid fees will be issues to the student (minus registration & processing fees), if the cancellation request is made between 30 to 1day before the scheduled start of classes. Finally, no refund will be issued after the scheduled star date. In the event that the student receives a promotional package (for example, discounted tuition fee, scholarship), 50% of prepaid fees will be issued to the student if a cancellation request is made at least 4 weeks prior to the scheduled start of class. No refund will be issues if a cancellation is made after such time.

Homestay

All homestay fees excluding the placement fee of $150, will be refunded to the student only when the student provides written notice of a cancellation at least4 weeks prior to the homestay start date. If no written notice of cancellation is provided, the placement fee plus one month of the homestay fee will be withheld. Only the remaining balance after the above deductions can be refunded upon receipt of the student's written request. (Please see our refund policy at www.sgiccanada.com)

 

Special Note

For payment deposits, please include your name, the date, and the purpose of the payment in the deposit note.

In order to withdraw and receive a refund of any portion of fees paid, you must complete an online Withdrawal Form through your advisor. Once a request has been made to withdraw from the program in which you were registered, you may be eligible for a refund by submitting a Refund form and providing all the required information and supporting documents.

In the event of canceling and withdrawing from the registered program for any reason except visa refusal reason, the following refund policy will apply:

In the event of client visa refusal, the unused tuition will be 100% refundable except for the college registration fee and applicable administrative fee. The regular legal visa processing fee will be applied if the client requested program withdrawal.

▪ After 4 days after the effective contract date, up to 30% of total tuition will be retained; After 6 days within 12 days, up to 50% of total tuition will be retained; 13 days after the effective contract date, the program tuition will be non-refundable, except visa refusal reason.

▪ Regular Legal Visa Processing Fee:

Clients enrolling in college with Canada Admission Hub are eligible to receive a special discounted rate for agent visa processing service. In the event, that a client visa is refused by IRCC and requested for program withdrawal and refund, the regular legal visa processing fee of 3500 USD plus 13% HST Tax will be retained and/or added to the client invoice (IRCC & biometric fees are not included in the
fee); as the client is no longer eligible for receiving the special discounted rate.
(Refusal Exception: This policy does not apply to clients who refuse to perform biometric, or medical examinations and provide documents required by the government of Canada.)

▪ The standard processing time for refund is between 6-12 weeks after receiving a complete refund request form; During the refund process, if a client does not respond and communicate for more than 4 weeks, the refund case will be closed, the refundable amount will be issued as Admission Hub Tuition credit, which can be used for over 120 institutions all over Canada including online programs.

▪ A CAD $150 administrative fee will be applied for every late payment for clients who are on installment plans.

▪ A $200 CAD administrative fee and bank wire fee will be applied for each refund transaction.

International students who apply for colleges via Admission Hub but does not apply for a visa via Admission Hub, in the event of canceling the program, 25% of the admin fee from the total tuition will be retained.