Additional Considerations
If the start time of your event is delayed because of circumstances beyond our control, such as hazardous weather, poor road conditions, mechanical problems, fire, flying monkeys or any other uncontrollable reasons, we will work with you to the best of our ability to fulfill this Service Agreement.
If the event is cancelled, due to such circumstances, 50% of the event cost, less the non-refundable retainer, shall be refunded. Arbutus Entertainment shall not be liable for any damage, loss or injury to any person or property (including you as the client) arising out of or resulting from any act of omission of Arbutus Entertainment personnel, except such as may result from Arbutus Entertainment’s personnel negligence or willful misconduct. Arbutus Entertainment shall not be liable for any amount that would exceed the amount of the event fee.
Arbutus Entertainment will not tolerate inappropriate behavior of attending guests. Any such behavior that might reasonably cause harm to the equipment and/or personnel of Arbutus Entertainment may warrant immediate termination of the event, with no refund of any fees by Arbutus Entertainment. The client hereby assumes all responsibility for any and all damages or loss to Arbutus Entertainment equipment and agrees to pay all costs of repairs if it is rendered out of service through accident, misuse or neglect by client, customer or guest/s.
THIS INCLUDES "MIC DROPS" Mic drops or anything of the like that cause damage to Arbutus Entertainment equipment will be the responsibilty of the client to replace. In such cases as those mentioned above, repairs are not a sufficient resolution as repairs still compromise the quality of the equipment. The cost of the damaged equipment must be provided no less than 7 calendar days from the event date via check or credit card.
Parking
Please provide parking for our vehicle while at your event. The parking space should be in close proximity to the venue and you shall provide any necessary parking permit or pass 7 days prior to the event date.